Returns Refund Policy
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
Please note that digital licenses can only be refunded if this is requested to the Support team within 2 days of the purchase. No Licenses will be refunded after this period. Software compatibility checking is entirely a responsibility of the customer as we are the license seller, all software is provided by Microsoft, Grass Valley, MM Video, Antivirus Team and copyright of that company.
Refund will not be provided for compatibility issues.
The only case in which a valid and working license can be refunded is in case of a duplicated order, not any other.
Defective Keyscode will be replaced or refunded depending on customer’s choice. Defective codes can only be proven by the company only with an output from Microsoft.
pckey.in does not take responsibility for any underlying local issues with the computer that could prevent the normal functioning of any software.
For any inquiry contact Support team.